Cookie Policy
Last updated: September 2026
This Cookie Policy explains how OpenPuzzle.ai (“we”, “us”) uses cookies and similar technologies on www.openpuzzle.ai (the “Platform”). It should be read together with our Privacy Policy.
1. What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit a website. Similar technologies include local storage, session storage, and device identifiers. Together we refer to all of these as “cookies”. They help websites function, remember your preferences, and understand how the site is used.
2. Why We Use Cookies
We use cookies for the following purposes:
2.1 Strictly necessary cookies (always active)
These cookies are essential for the Platform to operate and cannot be disabled. They include authentication and security cookies that keep you signed in, protect your account, and enable core features such as the shopping cart and checkout.
2.2 Preference cookies
These remember your choices — such as grid or list view on solution listings, language preferences, and items saved in your cart — so your experience is consistent between visits.
2.3 Analytics cookies
These help us understand how visitors interact with the Platform — which pages are visited, how long sessions last, and where errors occur — so we can measure and improve performance.
2.4 Marketing cookies
Where used, these cookies support measurement of marketing campaigns and may be set by our advertising partners. They are not used to sell your personal data.
3. Cookies We Use
| Name / Purpose | Type | Duration |
|---|---|---|
| Session / auth token — keeps you signed in and secures your account (managed by our authentication provider) | Strictly necessary | Session / up to 30 days |
| CSRF token — protects forms and API requests from forgery attacks | Strictly necessary | Session |
| Cart and preferences — remembered view mode, cart contents, display settings | Preference | Up to 1 year |
| Analytics — aggregated usage statistics (e.g., page views, session duration) | Analytics | Up to 2 years |
4. Managing Cookies
Most browsers let you refuse or delete cookies through their settings. Because strictly necessary cookies are required for sign-in and checkout, disabling them may prevent parts of the Platform from working.
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
You can also use your browser's private/incognito mode to browse without persistent cookies.
5. Do Not Track
Some browsers send a “Do Not Track” (DNT) signal. There is currently no industry-wide standard for responding to DNT, so we do not alter our data practices in response to DNT signals; however, we collect only the minimum data needed to operate the Platform.
6. Changes to This Policy
We may update this Cookie Policy to reflect changes in the cookies we use or for legal and operational reasons. The “Last updated” date at the top of this page shows the current version.
7. Contact
For questions about this Cookie Policy, contact support@openpuzzle.ai.